The short answer: Astalty is widely rated the easiest tool built specifically for support coordinators, while Nightingale is strong for time-to-invoice and PRODA claiming, and SupportAbility and Flowlogic suit coordinators inside larger provider operations. Comparison below.
Coordination work is task and time driven: tracking participant goals, logging case notes against funding, managing tasks and referrals, and turning logged time into compliant invoices and claims. The best tools make that flow effortless and keep you inside the NDIS Practice Standards.
| Software | Best for | Notes |
|---|---|---|
| Astalty | Coordinators wanting a simple, task-based tool built for them | NDIS-built; everything organised around tasks |
| Nightingale | Time tracking that flows to invoicing and claiming | Logs time in case notes; PRODA integration |
| SupportAbility | Coordinators inside registered provider operations | Strong compliance and reporting |
| Flowlogic / Flowlogic Lite | Funding and compliance focus | Award-winning NDIS platform by Datanova |
| MYP / ShiftCare | Coordinators wanting coordination inside a wider platform | Good if you also deliver other supports |
If coordination is your whole business, a purpose-built tool like Astalty or Nightingale will feel lighter than a full provider platform. If you coordinate alongside delivering other supports, keeping everything in one system like SupportAbility or MYP may be simpler. Either way, growing your caseload is a marketing job, not a software one.
Astalty is frequently rated the best purpose-built tool for support coordinators because it is task-based and NDIS-built. Nightingale is strong where time tracking and claiming matter most.
Tools like Nightingale log time directly in case notes, draw it against the participant’s funding and flow it through to invoicing and PRODA claiming, reducing double handling.
Through visibility and referrals: a complete Google Business Profile, specialisation pages, reviews and staying in front of LACs and planners. See our support coordinator marketing page.
Sources & vendor links: Information here is drawn from each provider’s official website, reviewed June 2026. Pricing and features change — verify current details directly: ShiftCare · SupportAbility · Flowlogic.
Disclaimer: This article is general information only, current as at the date shown above, and is not financial, legal, clinical or professional advice, nor a recommendation or endorsement of any product, service or provider. Features, pricing and availability change frequently — verify current details directly with each provider before making a decision. All product and company names, logos and trademarks are the property of their respective owners, and their mention does not imply any affiliation with, or endorsement by, NDIS Growth. To the extent permitted by law, NDIS Growth accepts no liability for any loss arising from reliance on this information.A specialist reviews your visibility against the providers competing in your catchment, and sends a written growth plan within two business days. You keep it either way.