How NDIS Growth collects, uses, stores and protects your personal information, in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). Last updated 23 June 2026.
This website is operated by NDIS Growth (“we”, “us”, “our”), a marketing agency for NDIS providers based in Sydney, New South Wales. We are committed to protecting your privacy and handling personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. This policy explains what we collect through this website, why, and the choices you have. For any privacy question, contact us at hello@ndisgrowth.com.au.
We only collect personal information that is reasonably necessary for our business. This includes:
Information you give us — when you submit an enquiry or download form, we collect the details you provide, typically your name, work email address, phone number (optional) and any information you choose to include about your organisation or goals.
Information collected automatically — like most websites, we collect standard technical and usage data such as pages visited, referring site, browser and device type, and approximate (city-level) location derived from your IP address, through cookies and analytics tools.
Sensitive information — we do not seek or knowingly collect sensitive information through this website, including the health information of NDIS participants. Please do not include participant health details, plan numbers or other sensitive personal information in form messages. We work with NDIS providers, not directly with participants, through this site.
We use your information to respond to your enquiry, provide services or resources you request, improve and secure the website, and, where you have opted in, send relevant guides and updates. You can unsubscribe from marketing at any time using the link in our emails or by contacting us. We do not sell your personal information, and we do not use it for automated decision-making that has a legal effect on you.
We do not sell or rent personal information. We share it only with service providers who help us run our business, and only to the extent needed to provide their service. These include: our website host (Hostinger), our website form-delivery provider (FormSubmit), analytics providers (such as Google Analytics), and email and customer-relationship tools. Each is bound by its own privacy obligations. We may also disclose information where required or authorised by law.
Some of our service providers (for example, our form-delivery and analytics tools) store or process data on servers located outside Australia, including in the United States and other countries. Where personal information is disclosed overseas, we take reasonable steps to ensure it is handled consistently with the Australian Privacy Principles.
We store personal information in access-controlled systems and take reasonable technical and organisational steps to protect it against misuse, loss, unauthorised access, modification and disclosure. No online transmission or storage is ever completely secure, so we cannot guarantee absolute security. We retain personal information only for as long as needed for the purpose it was collected, or as required by law, and then take reasonable steps to delete or de-identify it.
We use cookies and similar technologies to operate the site, remember preferences and understand how the site is used. You can disable or delete cookies in your browser settings without losing access to the site’s content, though some features may not work as intended.
You may request access to the personal information we hold about you, ask us to correct or update it, or request its deletion, at any time by emailing hello@ndisgrowth.com.au. We will respond within a reasonable period. If you are not satisfied with how we have handled your information or a privacy complaint, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au or 1300 363 992.
We may update this policy from time to time to reflect changes in our practices or legal obligations. The current version is always available on this page, with the “last updated” date shown above.
For any privacy question, request or complaint, contact us at hello@ndisgrowth.com.au.
A specialist reviews your visibility against the providers competing in your catchment, and sends a written growth plan within two business days. You keep it either way.