The terms on which you may use this website, our content and our free tools. Please read them together with our Privacy Policy and Legal Disclaimer. Last updated 25 June 2026.
These Terms & Conditions (Terms) are a legally binding agreement between you and NDIS Growth (we, us or our) and govern your access to and use of the website at ndisgrowth.com.au and all of its content, resources and tools (the site). By accessing or using the site, you agree to be bound by these Terms, our Privacy Policy and our Legal Disclaimer, each of which is incorporated into these Terms. If you do not agree, you must not access or use the site.
By accessing, browsing or using the site, completing a form, downloading a resource, or using a tool, you confirm that you have read, understood and agree to these Terms. We may amend these Terms at any time by publishing an updated version on this page with a new “last updated” date. Changes take effect when published. Your continued use of the site after a change means you accept the updated Terms. It is your responsibility to review these Terms periodically.
In these Terms: content means all material on the site, including text, articles, guides, checklists, templates, downloads, graphics, images, logos, branding, data, layouts, designs, code and tools; tools means the calculators, checkers, builders, checklists and other interactive features made available on the site; you and your mean the person accessing or using the site and any organisation on whose behalf they act; and law includes any applicable statute, regulation, rule or mandatory code.
The site is intended for businesses and professionals, primarily NDIS providers and people acting on their behalf, and is directed at users in Australia. By using the site, you represent and warrant that you are at least 18 years old, have the legal capacity to enter into these Terms, and, where you act for an organisation, that you are authorised to bind that organisation to these Terms. You agree to use the site only for lawful business purposes and in accordance with these Terms.
These Terms govern your use of the site only. They do not constitute an offer to provide, or an agreement to provide, marketing or any other services. If you engage NDIS Growth to provide services, that engagement will be governed by a separate written proposal, quote, statement of work or services agreement (a Services Agreement), which will prevail over these Terms to the extent of any inconsistency in relation to those services. Nothing on the site is an offer capable of acceptance, and no contract for services is formed until a Services Agreement is agreed.
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable licence to access and use the site for your own internal business purposes, and to view, download and print resources we make freely available (such as guides, checklists and templates) for that purpose. You may use our free templates and tools within your own business. All rights not expressly granted are reserved. We may revoke this licence at any time.
You must not, and must not attempt to, and must not permit any other person to:
When you submit information through the site (for example, through a form or tool), you must ensure it is accurate, current and not misleading, that you are entitled to provide it, and that doing so does not breach any law or any other person’s rights. You must not submit sensitive information, or the personal information of NDIS participants, through the site. You grant us a non-exclusive, royalty-free licence to use the information you submit for the purposes of responding to you, providing our services, and operating and improving the site, in accordance with our Privacy Policy. Do not send us confidential information that you do not wish us to use for those purposes.
Unless otherwise stated, all content on the site is owned by or licensed to NDIS Growth and is protected by Australian and international intellectual property laws, including copyright, trademark and database rights. The “NDIS Growth” name, logo and branding are our trademarks (whether registered or not). Except for the limited licence in clause 5, nothing on the site grants you any right, title or interest in our intellectual property, and you must not use our name, logo or branding without our prior written consent. You retain ownership of material you submit, subject to the licence in clause 7.
“NDIS” and “National Disability Insurance Scheme” are trademarks of the National Disability Insurance Agency (NDIA), and other product, service, platform and company names referred to on the site (including any third-party technology, advertising and software products mentioned in our content) are the trademarks of their respective owners. These names are used for identification and descriptive purposes only. Their use does not imply any affiliation with, endorsement by, or sponsorship by their owners, and we claim no rights in them. See our Legal Disclaimer for our statement of non-affiliation with the NDIS, the NDIA and the NDIS Quality and Safeguards Commission.
We respect intellectual property rights. If you believe content on the site infringes your copyright or other rights, please contact us with details of the material, your rights, and your contact details, and we will investigate and take appropriate action.
The site provides free tools, calculators, checkers, builders and downloadable resources for general information only. They are provided on an “as is” and “as available” basis. Their outputs are estimates and general guidance only, generated from the information you enter and from broad assumptions, and they are not advice and not a substitute for professional advice or your own due diligence. We do not warrant that any tool or resource will be accurate, complete, current, error-free, uninterrupted, secure or fit for any particular purpose, and you use them at your own risk. Please read our Legal Disclaimer, which sets out important limitations, including in relation to compliance, financial and results-related outputs.
All content and tools on the site are general information only and do not take into account your particular objectives, circumstances or needs. Nothing on the site is, or should be relied on as, legal, regulatory, compliance, financial, accounting, tax, business or other professional advice, and your use of the site does not create any advisory, professional or client relationship. You should obtain your own independent professional advice before acting on anything you read or generate on the site.
Marketing, SEO, advertising and lead-generation outcomes depend on many factors outside our control. We do not warrant or guarantee any particular outcome from the site, our content, our tools or (except as expressly agreed in a Services Agreement) our services, including any search ranking, traffic, lead, enquiry, conversion, participant or revenue result, or any timeframe. Any examples, ranges or timeframes are general estimates only and your results may differ. Past performance is not a reliable indicator of future performance.
Any testimonials, reviews, case studies or results shown on the site reflect the genuine experience of particular clients in their particular circumstances and, where shown, are used with permission. They are provided as illustrations only and are not a promise, projection or guarantee that you or anyone else will achieve the same or similar results. Individual results vary.
The site may contain links to, and content, citations or tools from, third-party websites and services. We provide these for convenience only, do not control or endorse them, and are not responsible for their content, accuracy, availability, products, services or practices. Your access to and use of any third-party website or service is at your own risk and subject to that third party’s own terms and policies.
Our collection, use and disclosure of personal information through the site is described in our Privacy Policy, which forms part of these Terms. By using the site and submitting information through it, you consent to our handling of your personal information as set out in that policy.
We may modify, update, suspend, withdraw or discontinue all or part of the site, any content or any tool, at any time and without notice or liability. We do not warrant that the site will be available at all times, uninterrupted, timely, secure or error-free, and access may be affected by maintenance, technical issues or factors outside our control.
To the maximum extent permitted by law, the site and all content and tools are provided “as is” and “as available”, without warranties, guarantees, representations or conditions of any kind, whether express, implied or statutory, including any implied warranty or guarantee of accuracy, completeness, currency, reliability, merchantability, fitness for a particular purpose, title, non-infringement, security or uninterrupted or error-free operation. You assume all responsibility and risk for your use of the site, content and tools.
Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right, warranty or remedy that you may have under the Competition and Consumer Act 2010 (Cth) (including the Australian Consumer Law) or any other law, where to do so would be unlawful (Non-excludable Rights). These Terms apply to you only to the extent they do not exclude, restrict or modify any Non-excludable Right. Where the Australian Consumer Law applies and permits us to limit our liability for a breach of a consumer guarantee (other than a guarantee that by law cannot be limited), our liability is limited, at our option, to: in the case of goods, replacing or repairing them or paying the cost of doing so; and in the case of services, re-supplying them or paying the cost of having them re-supplied.
Subject to clause 19, and to the maximum extent permitted by law: (a) we and our officers, employees, contractors and agents will not be liable to you or any other person for any indirect, incidental, special, punitive or consequential loss or damage, or for any loss of profit, revenue, business, goodwill, opportunity, anticipated savings or data, arising out of or in connection with the site, the content or the tools, or these Terms, however caused (including by negligence) and whether or not we were advised of the possibility of such loss; and (b) our total aggregate liability to you arising out of or in connection with the site, the content and the tools, and these Terms, is limited to AUD $100. You agree that any claim must be brought within twelve (12) months after the event giving rise to it, after which it is permanently barred to the extent permitted by law.
You agree to indemnify and keep indemnified NDIS Growth and its officers, employees, contractors and agents from and against all claims, liabilities, losses, damages, costs and expenses (including reasonable legal costs on a full-indemnity basis) arising out of or in connection with your breach of these Terms, your misuse of the site, content or tools, or your breach of any law or any other person’s rights, except to the extent caused by our own negligence or wilful default.
We may restrict, suspend or terminate your access to the site, or any part of it, at any time and without notice or liability, including if we reasonably believe you have breached these Terms or any law. On termination, the licence granted to you ends and you must stop using the site. Any provision that by its nature should survive termination (including clauses on intellectual property, disclaimers, limitation of liability, indemnity and governing law) survives.
We are not liable for any failure or delay in performing our obligations, or for any unavailability of the site, caused by events or circumstances beyond our reasonable control, including acts of God, natural disasters, fire, flood, pandemic, war, civil unrest, industrial action, failure of utilities, telecommunications or internet services, hosting or third-party platform failures, cyber attacks, or government action.
We may give you notices through the site or by email to any address you have provided. You may give us notices by email to hello@ndisgrowth.com.au. Notices are taken to be received when sent, unless the sender knows or reasonably ought to suspect that the notice was not delivered.
You must not assign, transfer or deal with your rights or obligations under these Terms without our prior written consent. We may assign, novate or transfer our rights and obligations under these Terms, including in connection with a sale or restructure of our business, without your consent.
These Terms are governed by and construed in accordance with the laws of New South Wales, Australia. You and we irrevocably submit to the non-exclusive jurisdiction of the courts of New South Wales and the courts competent to hear appeals from them, and you waive any objection to proceedings in those courts on the grounds of venue or inconvenient forum.
If any provision of these Terms is or becomes invalid, illegal or unenforceable, it is severed to the extent necessary and the remaining provisions continue in full force. Our failure or delay in exercising any right does not operate as a waiver of that or any other right, and a single or partial exercise does not prevent any further exercise. These Terms, together with our Privacy Policy and Legal Disclaimer (and any applicable Services Agreement), constitute the entire agreement between you and us in relation to your use of the site and supersede all prior representations, understandings and agreements. Nothing in these Terms creates any partnership, joint venture, employment or agency relationship between us.
For any question about these Terms, contact us at hello@ndisgrowth.com.au or on 02 8424 7597.
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