The short answer: choose ShiftCare if you want NDIS-specific rostering with client records, billing and claiming in one place, and choose Deputy only if you need cheap, general rostering and handle NDIS billing separately. Full comparison below.
Deputy is general workforce management used across many industries. ShiftCare is built specifically for NDIS, aged care and allied health, connecting staff scheduling to client records, NDIS funds, billing and claiming. Deputy can roster, but it does not validate NDIS line items or submit NDIA claims, and its award interpretation may miss NDIS scenarios like sleepovers and active night rates.
| ShiftCare | Deputy | |
|---|---|---|
| NDIS-specific | Yes | No |
| Best for | Care providers wanting rostering plus NDIS billing | Simple, affordable rostering with billing handled elsewhere |
| Client records and care plans | Yes | Limited |
| NDIS billing and claiming | Yes | No |
| Indicative pricing | From around $9 per user per month | From around $4 per user per month |
If you want one system that rosters staff and turns shifts into NDIS invoices and claims, ShiftCare is the stronger choice. If you only need affordable rostering and already handle NDIS billing in another tool, Deputy can work. For most NDIS providers, the integrated billing in ShiftCare saves more than the price difference.
Deputy is fine for basic rostering but is not NDIS-specific: it does not validate NDIS line items, cannot submit NDIA claims, and its award interpretation may miss scenarios like sleepovers. Many providers pair it with separate billing.
ShiftCare connects rostering to client records, NDIS funds, billing and claiming in one platform, which removes the double handling Deputy leaves you with on the billing side.
Deputy’s entry pricing is lower per user, but ShiftCare’s integrated NDIS billing often saves more time and money overall for care providers. Confirm current pricing with each vendor.
Sources & vendor links: Information here is drawn from each provider’s official website, reviewed June 2026. Pricing and features change — verify current details directly: ShiftCare · Deputy.
Disclaimer: This article is general information only, current as at the date shown above, and is not financial, legal, clinical or professional advice, nor a recommendation or endorsement of any product, service or provider. Features, pricing and availability change frequently — verify current details directly with each provider before making a decision. All product and company names, logos and trademarks are the property of their respective owners, and their mention does not imply any affiliation with, or endorsement by, NDIS Growth. To the extent permitted by law, NDIS Growth accepts no liability for any loss arising from reliance on this information.A specialist reviews your visibility against the providers competing in your catchment, and sends a written growth plan within two business days. You keep it either way.