The short answer: make yourself easy and low-risk to refer with a clear one-page profile, current availability and fast responses, then run light, regular outreach to the coordinators in your catchment. Most referrals come after the second or third touch.
For most NDIS services, support coordinators are the single biggest source of participants. They match people to providers for a living, and a steady relationship with even a handful of coordinators in your region can keep your capacity full. Yet most providers never systematically reach them.
Coordinators are time-poor and risk-averse, so reduce their effort and their risk. Have a clear one-page profile of your services, specialisations, regions and current availability. Make your website easy to check, with real photos and plain-English information. Respond fast, because the provider who replies first usually gets the referral.
Our lead generation programme includes structured coordinator campaigns.
Referral relationships must respect the NDIS Code of Conduct: no inducements, no pressure, and transparency about conflicts of interest. Being genuinely useful, responsive and clear is both the compliant approach and the one that actually wins referrals.
Be easy and low-risk to refer: a clear profile, current availability, an easy-to-check website and fast responses, plus light, regular outreach to coordinators in your region.
No. Inducements breach the NDIS Code of Conduct. Referrals must be based on genuine suitability, and conflicts of interest must be transparent.
A light, regular cadence works best. Most referrals come after the second or third touch, so update them when your availability changes rather than emailing once and stopping.
Your services, specialisations, regions served, current vacancies or availability, and a fast way to contact you.
A specialist reviews your visibility against the providers competing in your catchment, and sends a written growth plan within two business days. You keep it either way.