The short answer: for plan management businesses, the leaders are My Plan Manager (the largest), MyIntegra (fast processing and strong ratings) and AI-driven platforms like Entiprius, while Careview Advantage is the standout participant-facing app. The right pick depends on whether you are a plan management business processing invoices at scale or a participant tracking your own funding. Comparison and a buyer’s checklist below.
The phrase “plan management software” gets used for two unrelated things, and people end up comparing tools that were never meant to do the same job. The first group is software that a plan management business runs to receive supplier invoices, validate them against a participant’s budget, claim from the NDIA and pay providers. The second is a participant-facing app that lets a person on the Scheme (or their nominee) watch their own funding draw down. Decide which one you are shopping for before you read another comparison, including this one.
It helps to know how big each audience is. Plan management is now the default choice on the Scheme: in the June 2025 quarter, 66% of participants used a plan manager for some or all of their funding, 27% self-managed and only 7% were managed entirely by the NDIA, according to the NDIS quarterly report. With 774,456 participants holding approved plans as at 31 March 2026 on NDIS data, that is a very large pool of invoices flowing through plan managers every month, which is exactly why the back-office software a plan manager picks matters so much to their margin.
Plan management is a thin-margin, high-volume business. A plan manager is paid a fixed monthly coordination fee per participant out of the participant’s Improved Life Choices budget, which sits separately from the participant’s other supports, so the participant pays nothing extra to use one. That fixed fee means profitability comes down to how many participants one staff member can service. The lever is invoice throughput: the fewer minutes of human handling per invoice, the more participants per coordinator, the healthier the business.
This is where the platform earns its keep. Optical character recognition that reads a PDF invoice, automatic matching against the right budget line, duplicate detection and straight-through claiming to the NDIA all remove human touches. The vendors that lead on this, like Entiprius with its automation-first pitch, are competing on exactly the metric that decides whether a plan manager can grow without hiring in lockstep. When you trial a platform, do not score it on screenshots. Time how long it takes one real invoice to go from inbox to paid, and how many of a sample batch clear without anyone touching them.
| Tool | Best for | Notes |
|---|---|---|
| My Plan Manager | Established plan management at scale | Describes itself as Australia’s largest plan manager; provider portal for invoice submission and status tracking, free to participants where plan management is in the plan |
| MyIntegra | Fast invoice processing | Highly rated; markets fast turnaround, often around one business day |
| Entiprius | Automation and AI | Automation-first platform that processes a large share of invoices without manual handling |
| Careview Advantage | Participants tracking their own funding | Secure dashboard, screen-reader accessible, multi-device |
| Flowlogic | Providers wanting funding and compliance focus | Long-running Australian NDIS platform spanning funding and compliance |
Treat the “best for” column as a starting hypothesis, not a verdict. Vendor positioning shifts, and a tool that suits a 200-participant book can creak at 2,000. The notes above reflect how each vendor describes itself; confirm current features and pricing directly, because both move.
From working alongside plan managers on their growth, the platforms that hold up under volume tend to share the same handful of traits. Use this as a buyer’s checklist when you trial:
One distinction trips up new plan managers: a plan manager has to be a registered NDIS provider, but plan-managed participants are free to use unregistered providers for their other supports. Good software keeps that straight automatically, flagging what can and cannot be claimed so a coordinator is not checking registration status invoice by invoice.
If you run a plan management business, choose on processing speed, automation and provider experience, in that order. Get a trial, run a real batch of your own invoices through it, and judge it on throughput and rejection handling rather than the demo. If you are a participant, a tool like Careview Advantage gives you visibility over your own funding without touching the back-office machinery. If you are a plan manager trying to win more participants, the software is necessary but it is not what grows your book.
The best platform in the country still leaves you with an empty pipeline if nobody knows you exist. New participants choose a plan manager at two moments: when their first plan is approved, and at each plan review. Being the name a support coordinator trusts, the result a participant finds when they search, and the provider with a fast, clear onboarding path is how you get chosen at those moments. That is a marketing problem, not a software one, and it is the side of the equation we work on with plan managers every day.
There is no single best tool, because it depends on the job. For plan management businesses processing invoices at scale, My Plan Manager, MyIntegra and automation-first platforms like Entiprius are leading options, and the deciding metric is usually how many invoices clear without manual handling. For participants tracking their own funding, Careview Advantage is a popular app.
Yes. Careview Advantage gives participants a secure dashboard to track spending, approve invoices and see their balance across devices, with screen-reader accessibility. It is for visibility over your own plan, not for running a plan management business.
No. Plan management is funded separately in the NDIS plan under the Improved Life Choices category, which sits apart from a participant’s other supports, so it does not reduce the funding available for therapy, supports or equipment. Plan managers like My Plan Manager describe their service as free to the participant for this reason.
Prioritise straight-through processing rate (the share of invoices that clear with no human touch), reliable direct claiming from the NDIA with clear rejection handling, real-time budget visibility per support category, provider and participant portals, accessibility and a complete audit trail. Trial it with a real batch of your own invoices and judge throughput, not the demo.
By being visible at plan approval and review moments: comparison content, reviews, support coordinator relationships and a clear, fast onboarding path. The right software makes you efficient, but it does not fill your pipeline. See our plan manager marketing page.
Sources & vendor links: Information here is drawn from each provider’s official website, reviewed June 2026. Pricing and features change — verify current details directly: Careview · Flowlogic.
Disclaimer: This article is general information only, current as at the date shown above, and is not financial, legal, clinical or professional advice, nor a recommendation or endorsement of any product, service or provider. Features, pricing and availability change frequently — verify current details directly with each provider before making a decision. All product and company names, logos and trademarks are the property of their respective owners, and their mention does not imply any affiliation with, or endorsement by, NDIS Growth. To the extent permitted by law, NDIS Growth accepts no liability for any loss arising from reliance on this information.A specialist reviews your visibility against the providers competing in your catchment, and sends a written growth plan within two business days. You keep it either way.