The short answer: there is no single best NDIS software, only the best for your size and needs. ShiftCare leads for rostering and in-home or community providers, Brevity and SupportAbility suit small to mid registered providers, and Lumary fits large multi-site providers. The full comparison is below.
The right platform depends on what you actually need it to do: rostering a casual workforce, managing participant records and plans, claiming from the NDIA, or all of it. Match the tool to your size and your biggest pain point rather than chasing the longest feature list. Most providers value NDIS-specific billing and claiming, ease of use for support workers, and clean compliance reporting.
| Software | Best for | Indicative pricing |
|---|---|---|
| ShiftCare | Rostering and support worker management, in-home and community providers | From around $9 per user per month |
| Brevity Care | Small to mid providers wanting an affordable all-in-one | Around $15 to $30 per user per month |
| SupportAbility | Registered providers needing strong compliance and analytics | Around $15 to $30 per user per month |
| Lumary | Large, multi-site providers needing enterprise features | Custom, often $50+ per user per month |
| CareMaster | Smaller providers wanting flat pricing and PRODA claiming | From around $99 per month (up to 5 users) |
| MYP | Providers wanting CRM, forms and operations in one | Custom |
| AlayaCare | Larger home and community care with clinical needs | Custom |
The market leader for NDIS rostering and support worker management. Strong for providers delivering in-home and community supports with large casual workforces, with NDIS billing, client records, family access and a well-liked mobile app.
An easy-to-use, end-to-end platform covering client records, rostering, billing against the NDIS price guide, progress notes and reporting. A popular pick for small to mid providers who want one affordable system.
A cloud platform built for registered providers, with end-to-end service management from intake and rostering to invoicing, claims and multi-site reporting, and a strong compliance and analytics focus.
An enterprise platform built on Salesforce for large, multi-site providers. Highly configurable with AI-assisted rostering, telehealth and audit-ready compliance, but more than smaller teams usually need.
CareMaster offers end-to-end management with direct PRODA submission and flat pricing that suits smaller teams. MYP is a purpose-built NDIS platform combining CRM, custom forms, rostering and claiming. AlayaCare suits larger home and community care providers with clinical workflows.
Whichever you choose, software helps you run supports, but it will not bring you participants. That is what your marketing does.
For small providers, ShiftCare, Brevity Care and CareMaster are popular because they are affordable, easy to use and include NDIS billing. Your best choice depends on whether rostering or all-in-one management is your priority.
Large, multi-site providers usually choose Lumary or AlayaCare for enterprise configurability, advanced compliance and integration, accepting higher cost and setup in return.
Entry-level rostering starts around $9 per user per month, mid-range all-in-one platforms run roughly $15 to $30 per user per month, and enterprise platforms use custom pricing that can exceed $50 per user per month. Confirm current pricing with each vendor.
No. Software runs your operations. Getting participants comes from marketing: local SEO, Google Business Profile, coordinator outreach and a converting website.
Sources & vendor links: Information here is drawn from each provider’s official website, reviewed June 2026. Pricing and features change — verify current details directly: Lumary · ShiftCare · Brevity · SupportAbility · CareMaster.
Disclaimer: This article is general information only, current as at the date shown above, and is not financial, legal, clinical or professional advice, nor a recommendation or endorsement of any product, service or provider. Features, pricing and availability change frequently — verify current details directly with each provider before making a decision. All product and company names, logos and trademarks are the property of their respective owners, and their mention does not imply any affiliation with, or endorsement by, NDIS Growth. To the extent permitted by law, NDIS Growth accepts no liability for any loss arising from reliance on this information.A specialist reviews your visibility against the providers competing in your catchment, and sends a written growth plan within two business days. You keep it either way.